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Maintenance

Reliable Maintenance Services for Retail Spaces

Retail Project Management (RPM) provides professional maintenance services to help retail businesses keep their stores safe, functional, and presentable. Regular maintenance is essential for ensuring that retail environments remain operational and continue to provide a positive experience for customers.

Our team works with a network of trusted subcontractors to carry out repairs, adjustments, and maintenance tasks efficiently. Whether it’s minor repairs or larger maintenance works, RPM ensures that issues are addressed quickly and professionally.

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Retail spaces experience constant use, which can lead to wear and tear over time. RPM provides ongoing maintenance support to help businesses manage repairs, updates, and improvements without disrupting daily operations.

Our goal is to ensure that retail environments remain well maintained, functional, and aligned with brand standards.

RPM understands the importance of resolving maintenance issues quickly to avoid disruption to business operations. Our team coordinates skilled subcontractors who can respond efficiently and complete the required work to a high standard.

Our Maintenance Process

Our shop fit-out process focuses on delivering retail spaces efficiently and to a high standard. RPM carefully plans each stage of the project, coordinates trusted subcontractors, and manages the entire process to ensure the fit-out is completed smoothly and on schedule.

Issue Assessment

We review the maintenance requirement and identify the most effective solution.

Subcontractor Coordination

RPM arranges trusted subcontractors to carry out the necessary repairs or maintenance work.

Repair & Maintenance Work

The required work is completed efficiently while ensuring minimal disruption to your business.

Final Check & Completion

We ensure all maintenance work is completed to the required standard before closing the task.

OUR SERVICeS

Comprehensive Project Management Services for Retail and Commercial Spaces

Retail Project Management (RPM) provides a complete range of services designed to support retail and commercial construction projects from initial planning through to final delivery. Our experienced team manages every stage of the process, working closely with clients, subcontractors, and suppliers to ensure projects are completed efficiently and to a high standard.

Our Projects
Birkenstock Manawa Bay
Coach Commercial Bay
Coach Dresssmart Onehunga

Trusted by top companies

Building trust through our work

We deliver quality construction

I’ve worked with Aaron for 15 years across both Kiwi Property and now Tailor. At Kiwi, he and his team handled all tenancy reconfigurations, defits, and fitouts across the Auckland portfolio, managing programmes, costs, quality, and H&S while operating within strict quiet‑enjoyment requirements in live centres. His attention to detail, fair pricing, and ability to resolve issues quickly made him exceptional to work with. Since moving to Tailor, I’ve continued to use Aaron across our landlord and retail brand clients, and regardless of scope or location, his service quality has remained consistently high.
Mike Chapman

Tailor Inc.

I’m pleased to recommend Aaron Munro and RPM, having worked with him since 2007 across roles at Kiwi Property and now as Managing Director of Tailor Inc. We first collaborated on major fitouts at Sylvia Park, and since then have built a strong designer–contractor partnership across many retail categories. Aaron is an exceptional project manager and craftsman, known for his organisation, site management, and meticulous attention to detail. His high standards are trusted by brands like Coach, True Alliance, and Smart Sushi. His pricing is fair, his outcomes consistently high, and I confidently recommend him for retail and hospitality projects.
Martin Skinner

Tailor Inc.

Aaron Munro and RPM have supported True Alliance for 12 years, delivering project management, construction, and maintenance services across our retail brands, including The North Face, Lacoste, and Speedo. They have been reliable partners on numerous flagship and outlet stores, most recently The North Face Onehunga factory outlet. Aaron consistently delivers projects in full, on time, and on budget. When issues arise, he takes a pragmatic, solutions‑focused approach, resolving matters quickly, cost‑effectively, and without unnecessary disruption. His consistency, professionalism, and commitment to quality make him a trusted partner across our New Zealand retail operations.
Jason Hendler

True Alliance

I’m pleased to recommend Aaron Munro of RPM, whom I’ve worked with for over 20 years across Australia and New Zealand. In Australia, he delivered major projects such as Westfield Bondi, managing large crews and tight timeframes. Since establishing RPM in Auckland, Aaron has completed numerous retail projects nationwide for brands including The North Face, Lacoste, Ugg, Coach, and True Alliance. His attention to detail, professionalism, and ability to balance design integrity with budget constraints are exceptional. Even from Sydney, I rely on Aaron to manage projects confidently, thanks to his workmanship, communication, and consistently successful outcomes.
Troy Balzan

Silk Pty Ltd

I’m pleased to recommend Aaron Munro, who has provided services to Kiwi Property for over 15 years, including the seven years I’ve worked closely with him. He has delivered numerous fitouts, defits, alterations, and maintenance projects across Sylvia Park, LynnMall, Centre Place, and The Base. Aaron is a qualified builder with strong initiative, excellent technical knowledge, and the ability to manage multiple projects confidently. His organisation, reliability, and consistent delivery have made him a trusted partner. I’m confident he will continue to excel and I highly recommend his project management services.
Gabriela Pecchio

Kiwi Property

As well as being efficient, he used his initiative when working from the plans. His own creative ideas enhanced the set plans to our advantage
Jackie Joo

Smart Sushi

We find the R.P.M. work very closely to our design documentation as well as building strictly to our specifications. Aaron has always provided practical solutions and advice on detailing when requested.
Gavin Purdy
In all cases work has been completed to an excellent standard and in a timely manner. In an operating centre it is essential that disruption to the trading retailers is kept to a strict minimum with the safety of staff and customer’s paramount, during these works Aaron has consistently delivered in this regard.
Bruce Morrish
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Frequently asked questions

Find answers to some of the most common questions about our project management services, processes, and how we work with clients to deliver successful projects.

We provide ongoing retail maintenance including repairs, upgrades, and general upkeep of your space.

Yes, we can respond to urgent issues quickly to minimise disruption to your business

Yes, we offer scheduled maintenance services to keep your retail space in top condition.

Yes, we can carry out maintenance work outside business hours where required.

Yes, we can manage maintenance for multiple retail sites across New Zealand.

Response times depend on urgency, but we aim to address issues as quickly as possible.

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